Frequently Asked Questions

Order & Delivery

How do I place an Order?

Step - 1: First, choose your desire product through our product search engine or choose the right category of the products.

Step - 2: Then choose the size & quantity, after that click the "Add to Cart" button to keep it in your shopping bag. If you want to buy more items then again find the product through our product search box or select the right category. And then again click the "Add to Cart" button, this item also keeps in your shopping bag.

Step - 3: Now go shopping bag icon located to the right at the top of your mobile or PC screen. And then click the "Checkout" button.

Step - 4: If you have an account then login, otherwise fill up the checkout field, or register to creat an account and then click the "Place Order" button.

Do You Delivery All-District in Bangladesh?

No, at this time, we deliver only Mirpur area in Dhaka. That means our service zone is only at Mirpur.

How Long Will It Take To Get My Products?

You will get your product within 1 hour to 2 hours. It depend on your delivery zone. If you given order after 6pm in this Corona Virus Pandemic then we will deliver your order at next day

How Much Does Delivery Cost?

Normally Delivery fee 15tk but if the total product weight more than 10kg then you have to pay the extra fee.

PAYMENT

What is the Payment Method?

We accept all types of payment methods such as Visa cards, Master cards, Debit cards, Credit cards, Bkash, Rocket, Nagad, and other mobile banking, internet banking, etc.

Also, we accept cash on delivery methods, which means you will pay when the product you receive.

Is Online Payment Methods Secure?

Yes, it is 100% secure and safe. Our online payment methods verified by SSL Commerz which is one the best and trusted payment gateway in Bangladesh. So, you don't need to worry about that.

Retunrs

How Can I Return a Product?

Check the product while there is a delivery man, if there is any problem, you can return the product to the delivery man.

Others

How will I Contact with You?

You can contact us on our mobile number at +8801751450075 or mail us at [email protected]

I can't find the items which are I am searching for. What do I do?

We always add a new product into our store, after that if you did not find your desire product inform us to add the product.

My Order isn't Right. What do I do?

Please contact us immediately and inform us of your problem through the phone number +8801751450075

Can I place order over phone?

Yes, you can place an order via phone call. Our hotline +8801751450075

What about quality?

We did not compromise with quality. We always try to collect the finest quality product for our customers. After that, if you did not satisfied with the quality, you can send it back to the delivery man. As well as you can call us within 24 hours and we will replace the product for free.
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